The server was unable to authenticate you as an employee.

If you are an employee, try hitting Refresh or F5 and logging in again. You should see a popup windows with a User name and Password field. Use the same credentials and format that you use to login to your PC and network.

If you're inside the domain or network, you can just enter your user name and password. If you're trying to access the page from home, you will need to add the domain name followed by a backslash and your user name (domain\username, for example).

If you still have problems logging in, contact the ITS help desk.


Please try the following:

  • Click the Refresh button to try again with different credentials.
  • If you believe you should be able to view this directory or page, please contact the Web site administrator by using the e-mail address or phone number listed on the home page.

HTTP 401.2 - Unauthorized: Logon failed due to server configuration
Internet Information Services


Technical Information (for support personnel)

  • Background:
    This is usually caused by a server-side script not sending the proper WWW-Authenticate header field. Using Active Server Pages scripting this is done by using the AddHeader method of the Response object to request that the client use a certain authentication method to access the resource.

  • More information:
    Microsoft Support